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Privacy Policy

IMPORTANT PRIVACY INFORMATION

In order to provide our services, we will ask you to enter your date of birth, gender, current weight and height, target weight, fitness level, problem areas, workouts, and food preferences, as well as answer certain lifestyle-related questions. We also automatically collect from your device language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and other unique identifiers. We need this data to provide our services, analyze how our customers use the service, and to serve ads.

For improving our service and serving ads, we use third-party solutions. As a result, we may process data using solutions developed by Amazon, Amplitude, Facebook, Google, Twitter, Pinterest, Customer.io, and Intercom. Some data is stored and processed on servers of such third parties. This enables us to (1) analyze different interactions (how often users make subscriptions, the average weight and height of our users, how many users choose a particular area for improvement); (2) serve ads (and are able to show them only to a particular group of users, for example, to users who have already made a purchase). Consequently, we better understand what features and content you see the most value in and can enhance your experience and the quality of our products.

Please read our Privacy Policy below to know more about what we do with data, what data privacy rights are available to you, and who will be the data controller. If any questions remain unanswered, please contact us at support@advantage-fintech.ca.

PRIVACY POLICY

This Privacy Policy explains what personal data is collected when you use our websites and mobile applications (the “Website”, “App”, together the “Service”), how such personal data will be used, shared, and how you can control it.

BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this promise, you must not use the Service.

Any translation from the English version is provided for your convenience only. In the event of any difference in meaning or interpretation between the English language version of this Privacy Policy and any translation, the English language version will prevail. The original English text shall be the sole legally binding version.

TABLE OF CONTENTS

  1. Categories of Personal Data We Collect
  2. For What Purposes We Process Personal Data
  3. Under What Legal Bases We Process Your Personal Data (Applies only to EEA-based users)
  4. With Whom We Share Your Personal Data
  5. How You Can Exercise Your Privacy Rights
  6. Age Limitation
  7. International Data Transfers
  8. Changes to This Privacy Policy
  9. For California Residents
  10. Data Retention
  11. How “Do Not Track” Requests Are Handled
  12. Personal Data Controller
  13. Contact Us

1. Categories of Personal Data We Collect

We collect data you give us voluntarily (for example, food and workout preferences). In addition, we collect data automatically (for example, your IP address). We also may receive data about you from third parties.

1.1. Data you give us

You provide us information about yourself during the process of ordering a personalized workout program and during in-chat communications with our consultants and advisors. For example: email, your workout goals, desired type of body, level of body fat, problem areas, date of birth, name, height, weight, target weight, level of fitness, medical restrictions, workout preferences, frequency of workouts, daily water intake, dietary restrictions, and allergies, food preferences.

1.2. Data we collect automatically

1.2.1. Data about how you found us

We collect data about your referring app or URL (that is, the app or place on the Web where you were when you tapped on our ad).

1.2.2. Device and Location data

We collect data from your device. Examples of such data include: language settings, IP address, time zone, type and model of device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and unique identifiers.

1.2.3. Usage data

We record how you interact with our Service. For example, we may log your taps/clicks on certain areas of the interface, the features and content you interact with, how often and for how long you use the Service, and your workout programs orders.

1.2.4. Advertising IDs

We collect your Apple Identifier for Advertising (IDFA) or Google Advertising ID (AAID) (depending on the operating system of your device) when you access our Website from a mobile device. You can typically reset these numbers through the settings of your device’s operating system.

1.2.5. Transaction data

When you make payments through the Service, you need to provide financial account data, such as your credit card number, to our third-party service providers. We do not collect or store full credit card number data, though we may receive credit card-related data, data about the transaction, including date, time and amount of the transaction, the type of payment method used.

1.2.6. Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our Service. A persistent cookie remains on your hard drive for an extended period of time. We also use tracking pixels that set cookies to assist with delivering online advertising. Learn more in our Cookie Policy.

1.3. Content of chats and communication with customer support

We process communications between users and our consultants and advisors, as well as between users and members of our customer support, to provide you the Service, assess the quality of the Service, solve any issues you may face during communication, and ensure the Service is safe and provided in compliance with laws and our rules and policies.

2. FOR WHAT PURPOSES WE PROCESS PERSONAL DATA

We process your personal data:

2.1. To provide our Service

This includes enabling you to use the Service in a seamless manner and preventing or addressing Service errors or technical issues.

2.2. To customize your experience

We process your personal data to adjust the content of the Service and make offers tailored to your personal preferences.

2.3. To provide you with customer support

We process your personal data to respond to your requests for technical support, Service information, or to any other communication you initiate.

2.4. To communicate with you regarding your use of our Service

We communicate with you, for example, by emails. These may include emails with information about the Service.

2.5. To research and analyze your use of the Service

This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the Service and our new products.

2.6. To send you marketing communications

We process your personal data for our marketing campaigns. We may add your email address to our marketing list. If you do not want to receive marketing emails from us, you can unsubscribe following instructions in the footer of the marketing emails.

2.7. To personalize our ads

We and our partners, including Facebook and Google, use your personal data to tailor ads and possibly show them to you at the relevant time.

2.8. To process your payments

We provide paid products and/or services within the Service. For this purpose, we use third-party services for payment processing.

2.9. To enforce our Terms of Service and to prevent and combat fraud, violations, and misbehavior

We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud, violations of law, and misbehavior.

2.10. To comply with legal obligations

We may process, use, or share your data when the law requires it, in particular, if a law enforcement agency requests your data by available legal means.

3. UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL DATA (Applies only to EEA-based users)

We process your personal data under the following legal bases:

3.1 Your consent

Under this legal basis we:

  • Send you marketing communications.
  • Store or access information on your devices via cookies and other tracking technologies.

3.2. To perform our contract with you

Under this legal basis we:

  • Provide our Service.
  • Customize your experience.
  • Manage your account and provide you with customer support.
  • Communicate with you regarding your use of our Service.
  • Process your payments.

3.3. For our (or others’) legitimate interests

We rely on legitimate interests to:

  • Communicate with you regarding your use of our Service.
  • Research and analyze your use of the Service.
  • Personalize our ads.
  • Enforce our Terms of Service and prevent and combat fraud.

3.4. To comply with legal obligations

4. WITH WHOM WE SHARE YOUR PERSONAL DATA

We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service.

4.1. Service providers

We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions.

4.2. Law enforcement agencies and other public authorities

We may use and disclose personal data to enforce our Terms of Service, to protect our rights, privacy, safety, or property, and/or that of you or others, to comply with laws, court orders, or legal process, and to respond to lawful requests from public authorities (including to meet national security or law enforcement requirements).

5. HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS

To exercise your privacy rights, you may contact us at support@advantage-fintech.ca.

5.1. Right of access

You have the right to know whether we process your personal data, and if we do, to access data we hold about you.

5.2. Right to rectification

You have the right to request that we rectify inaccurate personal data about you.

5.3. Right to erasure

You have the right to request that we delete your personal data.

5.4. Right to restrict processing

You have the right to request that we restrict processing of your personal data.

5.5. Right to data portability

You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and the right to transmit that data to another controller.

5.6. Right to object

You have the right to object to our processing of your personal data.

6. AGE LIMITATION

We do not knowingly process personal data from persons under 16 years of age. If we become aware that a person under 16 has provided us with personal data, we will take steps to delete such data.

7. INTERNATIONAL DATA TRANSFERS

Personal data may be transferred to, and processed in, countries other than the country you live in. These countries may have data protection laws that are different to the laws of your country.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

9. FOR CALIFORNIA RESIDENTS

If you are a California resident, you have the right to request that we disclose certain information to you about our collection and use of your personal data over the past 12 months.

10. DATA RETENTION

We retain personal data we collect from you where we have an ongoing legitimate business need to do so.

11. HOW “DO NOT TRACK” REQUESTS ARE HANDLED

Some web browsers may transmit “Do Not Track” signals. Our Service does not currently respond to these signals.

12. PERSONAL DATA CONTROLLER

The personal data controller is CloudifyTechs. You can contact us at support@advantage-fintech.ca for any privacy-related queries.

13. CONTACT US

If you have any questions about this Privacy Policy, please contact us at support@advantage-fintech.ca.